017 - HOUSE INVALID AWB NOT DEFINED AS MASTER

017 - HOUSE INVALID AWB NOT DEFINED AS MASTER

017 - HOUSE INVALID AWB NOT DEFINED AS MASTER

We get this message when the airline has submitted the AWB as a Simple bill instead of a MAWB, in order to correct this, contact the airline to have them update the bill type to MAWB.
    • Related Articles

    • AIR AMS- HOW TO UPDATE AN INCORRECT MAWB ?

      If we create an Air AMS and later on we realize the MAWB was incorrect or the carrier changed it, you have 2 options: 1. Upload the file again with the new prefix. Then cancel the MAWB with the incorrect prefix 2. Clone the MAWB and assign a new ...
    • Overview of ACE Air eManifest History

      You can access your ACE Air eManifest History under the menu option. Once you select the second menu option, it will display your ACE Air eManifest History. On this page, you can: Select/Modify your Date Range (today, last 7 days, last month, last 3 ...
    • Overview of the ACE Air eManifest Dashboard

      The dashboard is the first option under the menu bar. Dashboard gives you high-level summary info about your ACE Air eManifest submissions. On your dashboard, you will be able to see Document statuses- total number of submissions that have been ...
    • AMS Air eManifest Consolidated Dashboard

      To access your AMS Air eManifes consolidated dashboard: Click on the Menu bar Select ACE Air eManifest History option You can select the date range Filter by statuses or events (1C, AMS Hold) Search for a specific HAWB Click on the number  of HAWB's ...
    • Who can send ACE Air (AMS Air) eManifest information to CBP?

      The ACE Air eManifest system is available to the following participants Airlines Importers/customs brokers Warehouses/ CFS (Container Freight Stations)/ ECCF (Express Consignment Carrier Facility) (Represented by a FIRMS code) Airlines must submit ...