We get this message when the ISF Importer/Consignee is not registered or the data is not Updated, to correct this error the importer must be registered under CBP, fill out the importer/Consignee request form: https://5106.customscity.com/customscityglobalsolutions/form/ImporterConsigneeCreateUpdate/formperma/9-q7fSVscbCLygmw49LysQGcRB4Se23KdJ0kLJVTa60